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Instructions/Policies

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Shipping policy

The medicines we offer are manufactured and shipped from India via EMS Speedpost which comes with online tracking. Shipping is included in the cost of each product (15 GBP) and tracking numbers will automatically be emailed to you within 5 business days of purchase.

If you want to order 2 products simply notify us by email so that you only need to pay shipping once. We will send you the appropriate checkout link. 99% of orders are received within 14 days (usually sooner) however please allow for holiday periods.

Policy on seizures.

Seizure  rates  are  very  low  and  neither  party  is  to  blame. 

Therefore,  upon  presentation  of  your  scanned  letter,  we  will accept  full liability  for  the cost of the  medicine. You will  be  required to pay  another 15 GBP shipping charge.

The  medications   we  offer   are  generically   equivalent   to  their   brand-name counterparts.  We guarantee that they  are  the same  chemically  and have  the same medical effect.

Product info

· Are your pills brand-name medicines?

· No, all the medications we offer on this site are generic only. The pills are not a version, copy or counterfeit of any patented product.

· What's the difference between a generic and brand-name drug?

Not much, except for name and price. A generic drug is called by its chemical name; a manufacturer assigns a brand name. The products have the same ingredients.
Standard practice and most state laws require that a generic drug be generically equivalent to its brand-name counterpart. That is, it must have the same active ingredients, strength, and dosage form - pill, liquid, or injection. The generic drug also must be therapeutically equivalent - it must be the same chemically and have the same medical effect.

· Why are generic medicines so cheap?


The principal reason for the reduced cost of generic medicines is that these are manufactured by pharmaceutical companies, often located in India, which do not invest in research and development into new drugs, they only copy the designs of existing drugs. These companies also do not pay for television or radio advertising; the drugs they are selling have been on the market for usually a decade or more and do not need additional advertising.

· Why do the pills I've received from you look different from the brand name ones in shape and in color? The name printed on the pills is also not the branded one.


To produce the generic medicines we use exactly the same active ingredients as the brand companies. However, the manufacturers of generic drugs are not allowed to use the brand names as in this case they will be accused of product copyright infringement. The appearance of the medications should also be treated as the intellectual property of the brand manufacturer thus we had to change the shape and the color of the generic pills as well.

· Are the pills you sell FDA approved?


The medications are manufactured in India by an Indian state licensed, Indian FDA approved company. Each of the products have been issued with a Certificate of Analysis obtained from the manufacturer's laboratory and fully adheres to the Indian law.

· Do I need to have a prescription from a doctor to purchase from you?


No, we do not require any prescription for placing an order with us. However, we strongly recommend you to consult your doctor before ordering to be sure that you can actually take your desired medications.

Post and Packaging

· Where do the pills come from?
The pills are produced and shipped directly from India.

· How do you send orders? What kind of packages do you use?


Orders are sent in discreet packages that look like ordinary mail. You will have to sign for the receipt of the package. Your anonymity is our primary concern: we never specify the content of the envelope. Nobody will ever know what is in there until the envelope is opened. Large orders may need to be divided into portions and sent in several envelopes. All products are sent in their original blister proof packaging direct from the supplier. Manufacture and expiry dates are also printed on the products.

· Do you offer world wide shipping?
Yes, we do. We can ship orders to any country in the world.

· What shipping methods are available?
EMS Speed post with online tracking. No other options available. 

· What are the shipping rates?
Shipping is 15 GBP and is inclusive when you hit the buy now button. 

· How will my personal information be used?


While placing your order we require your credit card information to process the transaction itself, your shipping address to send the order to and your e-mail address and telephone number in case we will need to contact you concerning your order. Our customers' privacy is our primary concern. No third parties will ever have any access to your personal information, no promotional phone calls or e-mails will be sent by us. You may be contacted by telephone in the following cases:

Our security department may give you a call to confirm your order

Our support team may contact you in case some problem with the delivery occurs

Please make sure you give us a correct e-mail address as we will need to send you the order confirmation message which will include all the details of your order and the dispatch notification message (as soon as the order is sent out).

· Is Our Checkout page secure?


Your credit card information is saf
ely sent via SSL (secure socket layer) encryption on our secure shopping cart page provided by FastHosts. You are on a "secure" web page if there is a picture of a lock on the bottom right of the browser screen (Internet Explorer). You can also tell that you are on a secure web page if the URL ishttps:// instead of http://

Secure web pages are used when sending sensitive information over the internet , such as credit or Debit card information when purchasing goods and services. This page is SSL ‘Padlock’ secure.

· What payment options do you have?
At the moment we have the following payment methods:

Credit and Debit Cards.

                     Do you accept Mastercards?
                     Yes we accept all major credit and debit cards.

· Do you have an overnight delivery option?
Unfortunately, we do not have the overnight delivery option. It is not possible to overnight an order from outside
the US